EDIT: Stairs crash and the shopkeeper disappearing issue after load/save are now resolved. Patch will be sent to Steam on Monday. In the mean time, avoid saving and loading in shops, and be careful when using summoned monsters. (Let your old monster die off before going up or down stairs.) — Nicholas
A select few of you are still having some issues with some rather annoying bugs in the game. Most of you are fine, and if you haven’t had any issues don’t worry! However, if you *have* had issues, know that we want to make playing Dungeons of Dredmor enjoyable for everyone; believe me when I say that getting these issues dealt with is at the top of our list right now. So, if you’re having some issues, click through here for your definitive guide for getting us the information as efficiently as possible so that we can get this sorted out for you.
(Linux guys: those of you who have emailed us have hopefully received a note from me. We are still very committed to getting you a Linux version of Dredmor, please be patient, we have not forgotten about you!)
Okay, first off, Mac people:
We do not yet have a patch fix out for you for the latest issue involving save games loading badly. Part of the reason for this is that we need to go out and buy Nick a Mac to deal with this. It’s a long story, we are very hopeful to have the patch pushed out for Tuesday morning PST. We do not need your save files, as we are almost positive we know what the issue is. We will update this if the status changes early next week.
We aren’t going to be happy until you are happy, but we have debugging information scattered all over the place, so we’re going to centralize it here.
For those of you with crash bugs:
FIRST: Make sure your game is up to date! Sometimes the steam updater can be a bit… out of sync. You should have version 1.0.2, which should show up in the bottom left corner on the main screen, like so:
If you do NOT have this, then you haven’t been updated. To force steam to update you, you can right click on “Dungeons of Dredmor” in your Steam library, and click “delete local game content”. This should not delete your saved characters, just the stuff that needs to be updated. Then, by downloading the game again, you should see the 1.0.2 that we want you to see.
If you HAVE version 1.0.2 and are STILL getting crashes:
We are currently aware of two crash bugs. One where going up a set of stairs and then down again (possibly involving your summoned cohort) can cause instability – We’ll call this the Stairs Crash. Two, a crash that involves saving, loading, Stores, and maybe some bizarre behavior from Brax. We’ll call this the Store Crash.
If you have a crash bug, whether it’s the Stairs Crash, the Store Crash, or some other New and Exciting Crash, we want:
- Your .dmp file. This can be found at the following location:
C:\Program Files\Steam\Steamapps\common\dungeons of dredmor
or C:\Program Files (x86)\Steam\Steamapps\content\dungeons of dredmor
- A brief explanation of your crash. You can just say Stairs or Store Crash, or if it’s something new and horrible, let us know that too.
Send these emails to BugReports@gaslampgames.com // Every single email we get (that isn’t about Viagra) gets read by one of us.
FINALLY, if you are on version 1.0.2 (as described above) AND you are STILL having savegame loading issues:
We want your save files! For Windows 7 people, look in Documents\Gaslamp Games\Dungeons of Dredmor. For windows XP people, it’s “My Documents\Gaslamp Games\Dungeons of Dredmor”
What you’re looking for is a .SAV file named after your character (NOT the bitmap_*.SAV, just the CharName.SAV file)
Please send that file to BugReports@gaslampgames.com // feel free to also include any information about the awesome stuff you were doing at the time, as this makes reading these much more entertaining =)